Privacy Policy

Pistoneloans.com ("we," "us," or "our") is operated by Joseph Pistone, Originating Branch Manager at CrossCountry Mortgage, LLC. We are committed to protecting the information you share with us.

Information We Collect

When you use the pre-qualification tool, calculators, or any form on this site, we may collect:

• Identity & contact: first name, email address, and phone number.
• Loan-fit information: the loan program you're interested in (FHA, VA, DSCR, or Conventional), purchase or refinance intent, target timeline, and a self-reported credit-score range. These are self-reported estimates, not verified financial data.
• Calculator inputs: the mortgage, affordability, and DSCR calculators on this site run entirely in your browser — the numbers you enter are not transmitted to us or stored, unless you separately submit them through a contact form.
• Site analytics: standard server-level traffic data (pages visited, approximate region, device type) collected by our hosting and CRM providers.

We do not run credit checks through this website. Formal pre-approval requires a separate, signed mortgage application with credit authorization handled by CrossCountry Mortgage, LLC.

How We Use Your Information

• To contact you about your mortgage inquiry and answer your questions
• To match you with the loan program(s) that best fit your situation
• To send you relevant mortgage information (you may opt out at any time)
• To maintain a record of your consent for compliance and audit purposes

TCPA Consent

By submitting any form on this website, you expressly consent to be contacted by Joseph Pistone and CrossCountry Mortgage, LLC by phone, text message (SMS), or email — including through automated dialing technology — at the phone number and email address you provided, regarding your mortgage inquiry and related programs. Consent is not a condition of any purchase or service. Message and data rates may apply. Reply STOP to opt out of text messages at any time, or contact us at joseph@pistoneloans.com to opt out of any channel.

Sharing Your Information

We share your information only with: (1) CrossCountry Mortgage, LLC, the lender of record, for loan processing and underwriting; and (2) service providers that help us operate this website and manage inquiries — currently Railway (hosting), GoHighLevel (form processing, customer relationship management, and chat widget), and Google (to display our aggregate business rating, which involves no visitor data). Each provider is bound by its own privacy and security obligations.

We Do Not Sell Your Data

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your Choices

• You may request access to, correction of, or deletion of your personal information at any time.
• You may opt out of marketing communications by replying STOP to texts, clicking unsubscribe in emails, or contacting us directly.
• Florida residents and residents of other states with applicable privacy laws may have additional rights — contact us to exercise them.

Not Affiliated with the Government

This website is not affiliated with or endorsed by the U.S. Department of Veterans Affairs, the Federal Housing Administration, the U.S. Department of Housing and Urban Development, or any other government agency. Loan products are originated through CrossCountry Mortgage, LLC, subject to applicable program guidelines, lender approval, and underwriting.

Contact Us

Questions about this privacy policy? Contact Joseph Pistone at joseph@pistoneloans.com or (941) 260-1894.